How does Identity Theft Restoration cover my financial losses?
We’ll work with financial institutions to help reverse any fraudulent transactions and reimburse certain expenses incurred throughout the restoration process. The reimbursement benefit is underwritten by an authorized insurance company under insurance policies issued to Iris. Please review the Summary of Benefits to understand the full coverage terms, conditions, and exclusions.
If you suspect that your credit or debit card information is being used fraudulently, please contact Iris so that an advisor can start researching your case and work with your bank to help resolve the situation. You can do so by navigating to Settings in the DuckDuckGo browser, go to the Privacy Pro section, and click on Identity Theft Restoration.
Does Identity Theft Restoration cover cryptocurrency losses?
Cryptocurrency losses are not covered.
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I have a question not covered here, how can I get help?
Please contact support at privacypro@duckduckgo.com. If you have ideas on how to improve Privacy Pro, please share it using the Share Feedback button in the DuckDuckGo browser.
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