What payment methods are accepted for Privacy Pro?
If you purchase Privacy Pro from our website, or from a DuckDuckGo browser downloaded from our website, we use Stripe as a payment processor. You can use a prepaid credit card to enhance your privacy when subscribing via Stripe, but only U.S. credit cards are accepted, as Privacy Pro is only available to U.S. residents. Like your searches and browsing activity, we do not store your payment info, and it cannot be tied to your activity within DuckDuckGo.
If you purchase Privacy Pro from a DuckDuckGo browser downloaded from the Google Play Store or App Store, they handle the payments directly — accepting any payment method associated with your app store account. Their respective privacy policies and terms of service apply to payment processing.
How do I manage, upgrade, or cancel my subscription, or edit my payment method?
Where you can manage or change your subscription or payment method depends on the platform on which you subscribe:
- If you subscribed via our website or via the DuckDuckGo browser downloaded from our website, you can manage your subscription and payment method on desktop, under Manage Subscription > Update Plan or Cancel. On mobile, tap Subscription Settings > Update Plan or Cancel. If you don’t have the DuckDuckGo browser, click here to cancel directly via Stripe.
- If you subscribed via the App Store, you can manage your subscription and payment method in the App Store on an Apple device signed into your Apple account. Open the Settings app, search for Subscriptions, and then click Privacy Pro.
- If you subscribed via Google Play Store, you can manage your subscription and payment method in the Google Play Store on an Android device signed into your Google account. Open the Google Play app, tap your profile picture, tap Payments and Subscriptions, then tap Subscriptions, then tap Privacy Pro.
How do I check when my subscription expires?
Your subscription will auto-renew monthly or annually, depending on the payment terms selected, until canceled. The renewal or expiration date (if you’ve canceled) is available in the Privacy Pro settings section within the DuckDuckGo browser.
Learn More
I have a question not covered here, how can I get help?
Please contact support at privacypro@duckduckgo.com. If you have ideas on how to improve Privacy Pro, please share it using the Share Feedback button in the DuckDuckGo browser.
Prior versions on GitHub.